Refund & Return Policy
At Smilesellers, we prioritize your satisfaction and aim to provide a seamless shopping experience. If you’re not completely happy with your purchase, our Refund & Return Policy ensures a hassle-free process.
7-Day Money-Back Guarantee
Eligibility: Returns are accepted within 7 days from the date of delivery.
Condition: Items must be unused, unopened, and in their original packaging.
Process: To initiate a return, please contact our customer support at sales.smilesellers@gmail.com with your order details.
Free Return Shipping on Orders Above ₹5000
Enjoy free return shipping on all orders over ₹5000. For orders below ₹5000, a nominal return shipping fee will apply.
Exchange Option
Prefer an exchange? We offer exchanges for products of equal or lesser value. Please ensure the item is in its original condition and packaging.
Non-Returnable Items
The following items are non-returnable:
Products marked as “Final Sale”
Customized or personalized items
Gift cards
Downloadable software products
Refund Process
Method: Refunds will be processed to the original payment method.
Timeframe: Please allow 7-10 business days for the refund to reflect in your account.
Confirmation: You will receive a refund confirmation email once the process is complete.
Return Instructions
Contact Us: Reach out to our customer support at sales.smilesellers@gmail.com with your order number and reason for return.
Return Authorization: Our team will provide you with a Return Authorization Number and the return shipping address.
Ship the Item: Pack the item securely and ship it back using a trackable shipping service.
Inspection:Â Once we receive the returned item, it will be inspected.
Refund Processing:Â If the return is approved, your refund will be processed as per the above guidelines.
Contact Us
For any questions or assistance, please contact our customer support:
Email:Â sales.smilesellers@gmail.com
Phone:Â 7894117888 / 7008412314
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales.smilesellers.com or by mail using the details
SmileSellers.com Plot no-2327/2328, Badagada Bhubaneswar, 751018 Odisha, India Email: sales@smilesellers.com Phone: +91 7008412314 / 7894117888
Last updated:Â [06/10/2023]
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.
